In order to address some of the unique challenges of distance learning, the Fremont Union High School District continues to build on our longstanding efforts to develop resources and partnerships that support the wellness of our students and school community. For the remainder of the school year, we will be partnering with Care Solace, an online resource meant to assist individuals in finding local mental health related programs and counseling services. If you choose to use Care Solace as a tool to connect with community-based mental healthcare resources and providers you will experience the following:

• You will be assigned a personal Care Concierge to support you through the process of finding mental health care.
• The Care Concierge team will be available to you 24/7 and support your preferred language.
• Your Care Concierge will make phone calls for you to quickly find a verified provider matched to your needs who is accepting new clients.
• You will have access to thousands of verified resources that will accept your insurance, private or Medi-Cal, or provide sliding scale options.
• Your Care Concierge will personally assist you with booking an appointment and will check in to be sure you care happy with the matched provider.

The preferred method for FUHSD students and families to access Care Solace services is by contacting our School Linked Services Specialist Jasmine Kroner at jasmine_kroner@fuhsd.org or 408-522-2288 x4056. Our administrators, guidance counselors, school-based therapists and psychologists can assist in making a referral to School Linked Services.

Care Solace may also be accessed by:

• Calling (888) 515-0595 to speak with someone from the Care Solace Concierge team
• Visiting our custom direct link at www.caresolace.com/FUHSD

Care Solace is now available for use by district families and staff at no cost. All information entered on the Care Solace tool is completely confidential and securely stored. Please note, this service is an optional resource available by choice and is not mandatory in any way. Care Solace is not an emergency response service or mental health services provider. In the event of a life-threatening emergency, please call 9-1-1 or visit your nearest hospital emergency room if you can get there safely.

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Con el fin de abordar algunos de los desafíos únicos del aprendizaje a distancia, el Distrito de Escuelas Preparatorias Fremont Union continúa construyendo esfuerzos para desarrollar recursos y asociaciones que apoyen el bienestar de nuestros estudiantes y la comunidad escolar. Durante el resto del año escolar, nos asociaremos con Care Solace, un recurso en línea destinado a ayudar a las personas a encontrar programas locales relacionados con la salud mental y servicios de asesoramiento. Si elige usar Care Solace como una herramienta para conectarse con los recursos y proveedores de atención de salud mental comunitarios, experimentará lo siguiente:

• Se le asignará un Care Concierge  (persona asignada) para que lo ayude en el proceso de búsqueda de atención de salud mental.
• El equipo de Care Concierge estará disponible para usted las 24 horas del día, los 7 días de la semana y le brindará asistencia en su idioma preferido.
• Su Care Concierge (persona asignada) hará llamadas telefónicas para que encuentre rápidamente un proveedor verificado que se adapte a sus necesidades y que esté aceptando nuevos clientes.
• Tendrá acceso a miles de recursos verificados que aceptarán su seguro, privado o Medi-Cal, o proporcionarán otras opciones      
•  Su Care Concierge (persona asignada) lo ayudará personalmente a reservar una cita y se asegurará de que se sienta satisfecho con el proveedor correspondiente.

El método preferido para que los estudiantes y las familias de FUHSD accedan a los servicios de Care Solace es comunicándose con nuestra especialista en servicios vinculados a la escuela, Jasmine Kroner, en jasmine_kroner@fuhsd.org o al 408-522-2288 x4056. Nuestros administradores, consejeros de orientación, terapeutas escolares y psicólogos pueden ayudar a hacer una derivación a School Linked Services.

También pueden acceder a Care Solace:

• Llamando al (888) 515-0595 para hablar con alguien del equipo de Care Solace Concierge
• Visitando nuestro enlace directo personalizado enwww.caresolace.com/FUHSD

Care Solace ahora está disponible para uso de las familias y el personal del distrito sin costo alguno. Toda la información ingresada a Care Solace es completamente confidencial y se almacena de forma segura. Tenga en cuenta que este servicio es un recurso opcional disponible por elección y no es obligatorio de ninguna manera. Care Solace no es un servicio de respuesta a emergencias ni un proveedor de servicios de salud mental. En caso de una emergencia que ponga en peligro la vida, llame al 9-1-1 o visite la sala de emergencias del hospital más cercano si puede llegar de manera segura.

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為了應對遠端學習期間產生的一些獨特挑戰, 弗里蒙特聯合高中學區/FUHSD繼續我們一貫致力於發展資源和建立夥伴關係原則, 以便能支援學生和社區的身心健康。 在學年剩餘時間內, 我們將與護理輔援/Care Solace 合作,  這是一個線上資源機構,  旨在幫助個人查詢當地心理健康相關計劃和諮詢服務。  如果您選擇使用護理輔援/Care Solace 作為與社區身心保健聯繫的工具和提供輔助者，您將經歷到以下服務：

• 一個個人護理服務將被指派為您服務,  協助您完成尋求身心健康保健資源的過程。
• 護理服務團隊每天24小時待命,  隨時為您提供服務,  並提供您需要的語言服務。
• 您的個人護理將打電話為您咨詢一個合格,  符合您需求並且同意接納新病人的保健單位,  讓您迅速得到援助。
• 您將獲有上網找尋數千驗證過資源的捷徑,  這些資源可以接受您的私人保險，Medi-Cal, 或提供滑動比例選項。
• 您的護理服務會親自協助您的預約,  而且確保您滿意匹配的保健供應單位。

弗里蒙特聯合高中學區/FUHSD 學生和家庭要取得護理輔援/Care Solace 的最佳方法是聯繫學區的學校相關事宜服務專家/School Linked Service Specialist :茉莉·克羅納女士/Jasmine Kroner @jasmine_kroner@fuhsd.org 或致電 408-522-2288 x4056 。  每個高中校區的管理階層人員、教務處輔導、在校治療師和心理咨商師也都可以協助帮忙轉介到學區的學校事宜服務處/School Linked Service。

您也可以

• 直接電洽護理輔援/Care Solace: (888) 515-0595 與護理服務團隊的人連絡 或
• 訪問我們的連結 www.caresolace.com/FUHSD。

護理輔援/Care Solace 目前免費供學區家庭和學區工作人員使用。 在護理輔援/Care Solace 輸入的所有資訊都是完全保密並且安全存儲的。 請注意, 這是一個非強制性的服務資源, 並不勉強您使用。  護理輔援/Care Solace 並非緊急救援中心或身心健康服務提供者。 如果發生危及生命的緊急情況, 請務必致電9-1-1， 或如果您能自行安全抵達醫院, 請儘速前往離您最近的醫院急診室求醫。

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为了应对远程学习期间产生的一些独特挑战， 弗里蒙特联合高中学区/FUHSD继续我们一贯致力于发展资源和建立伙伴关系原则， 以便能支持学生和社区的身心健康。 在学年剩余时间内， 我们将与护理辅援/Care Solace 合作， 这是一个在线资源机构， 旨在帮助个人查询当地心理健康相关计划和咨询服务。 如果您选择使用护理辅援/Care Solace 作为与社区身心保健联系的工具和提供辅助者，您将经历到以下服务：

• 一个个人护理服务将被指派为您服务，协助您完成寻求身心健康保健资源的过程。
• 护理服务团队每天24小时待命，随时为您提供服务， 并提供您需要的语言服务。
• 您的个人护理将打电话为您咨询一个合格， 符合您需求并且同意接纳新病人的保健单位， 让您迅速得到援助。
• 您将获有上网找寻数千验证过资源的捷径， 这些资源可以接受您的私人保险，Medi-Cal， 或提供滑动比例选项。
• 您的护理服务会亲自协助您的预约， 而且确保您满意匹配的保健供应单位。 

弗里蒙特联合高中学区/FUHSD 学生和家庭要取得护理辅援/Care Solace 的最佳方法是联系学区的学校相关事宜服务专家/School Linked Service Specialist:  茉莉·克罗纳女土/Jasmine Kroner @jasmine_kroner@fuhsd.org 或 致电 408-522-2288 x4056 。  每个高中校区的管理阶层人员、教务处辅导、在校治疗师和心理咨商师也都可以协助帮忙转介到学区的学校事宜服务处/School Linked Service。 

您也可以

• 直接电洽护理辅援/Care Solace： （888） 515-0595  与护理服务团队的人联系或
• 访问我们的链接 www.caresolace.com/FUHSD。  

护理辅援/Care Solace 目前免费供学区家庭和学区工作人员使用。 在护理辅援/Care Solace 输入的所有信息都是完全保密并且安全存储的。 请注意， 这是一个非强制性的服务资源， 并不勉强您使用。  护理辅援/Care Solace 并非紧急救援中心或身心健康服务提供者。 如果发生危及生命的紧急情况， 请务必致电 9-1-1， 或如果您能自行安全抵达医院， 请尽速前往离您最近的医院急诊室求医。

Having a Parent account in Schoology is actually like having two accounts:

1. Your personal account, with your own name and information;
2. Your Child Activity view. From here, you can view Schoology from your child’s perspective, and see what he or she sees, and receive updates about his or her activity.

Start by clicking on the arrow in the upper-right corner, next to your name, and then select your child’s name to switch into his or her account. The check mark in this drop-down menu indicates which account you are currently viewing.

Student Activity View

VIEWING YOUR CHILD’S ACTIVITY

Click on the arrow in the upper-right corner of your account and select your child’s name to view his or her activity.

From the home page, you can quickly view specific information about your child’s Schoology activity:

1. The Student Activity area in the center of the page displays your child’s recent submission and grade information.
2. Toggle into Enrollments in the same area to see a list of the courses your child is currently enrolled in, along with his or her grade. If the teacher or administrator has chosen not to display the grade while the course is in progress, you will see a blank value (as in the grade column above). Click on an individual course to see grades received on assignments, tests, and discussions from that course. Depending on the permission settings in place at your school, you may not be able to view content posted by other members of the course.
3. The Recent Grades area lists graded assignments, tests/quizzes, and discussions for the student. To view the graded items, click the item you'd like to view.
4. The Overdue section displays a list of course materials your child did not turn in by the due date.
5. The Upcoming section displays a list of your child’s upcoming assignments and events.
6. Courses: You can see a list of your child’s current courses. Click the course name to navigate to the course profile as your child views it. Depending on the permission settings in place at your school, you may not be able to view content posted by other members of the course.
7. Groups: You can see a list of your child’s Schoology Groups. Groups can be used for a variety of activities, from school projects to extracurricular teams and clubs. Depending on the permission settings in place at your school, you may not be able to view content posted by other members of the group.
8. Grades: Depending on the settings in place at your child’s school, this menu provides access to view the following:
   1. Grade Report: Review your child’s grades for all courses.
   2. Mastery: If your child’s school aligns materials to standard and learning objectives, you can check your child’s progress in this area.
9. Calendar: Click to view a calendar of past and upcoming events and assignments. To find out more information regarding a particular event, place your cursor over the title. A clue tip displays with the event type (assignment, test/quiz, event), the event's course or group, and the student name. Click the event to display profile information in a pop-up window.

Note: There is no Messages icon in the Child Activity view. Messages to your child are private and are not viewable from a parent account.

Your Account Activity

To return to your Schoology account, click the down-facing arrow and select your account. If you have linked accounts in Schoology, you will see the school associated with each account under your name. 

While toggled into your personal account, you'll see your own name in the top right corner. Your personal account homepage displays activity related to any courses and groups in which you are enrolled, a well as school information from the school with which you are associated.

Recent Activity

Similar to your child's Activity Summary, your Recent Activity area displays updates from the school, courses, and groups in which you participate. You can filter the Recent Activity feed by clicking the drop-down menu (labeled Most Recent) to the right of the Recent Activity heading.

Upcoming

On the right column of the Recent Activity page,the Upcoming area displays a list of impending events and due dates for graded items in the school, courses, and groups in which you're enrolled. To view more details about the item, click the item name from the list.

Calendar

Access your personal calendar by clicking the calendar icon in the top navigation of your personal account. Your personal calendar displays personal events you've created for your account, as well as events and assessments for the school, courses, and groups in which you're enrolled.

CREATE PERSONAL EVENTS

The quickest way to create an event is from the Recent Activity area on your Home Page. Simply locate the Event icon in the upper-middle area of the page. You may also create an event from your personal calendar.

To add an event:

1. Select the Calendar icon at the top of your Home Page.
2. Click the date to which you'd like to add the event.
3. Fill out the Event form.
4. Choose an RSVP option (depending on the settings in place at your school, this option may not be available to you). 
5. Click Create to complete.

RSVP OPTIONS

• Only Invitees Can RSVP—Event remains personal until you invite people you’re connected with.
• Anyone Can RSVP—Make the event public (available to anyone).
• Disabled—Requires no RSVP. This event will only be viewed by you.
• Attach a File, Link, or Resource (optional).
• You can also Enable Comments at the bottom left (optional).

EDIT AN EVENT

To modify an existing event:

1. Click the event to modify.
2. Click the Edit Item button.
3. Once you've made changes, click the Save Changes button.

DELETE AN EVENT

To delete an event:

1. Click the event you'd like to delete.
2. Click the View Item button.
3. Click the gear to the right of the event profile.
4. Select Delete to complete the process.

Note: If you choose to create an Event with an invitation from your Home Page, you must invite everyone manually.

Messages

Depending on the settings in place at your school, you may be able to exchange messages with teachers at your school. The right side of the top navigation bar displays to Messages icon (envelope icon).

Note: There is no Messages icon in the Child Activity view. Messages to your child are private and are not viewable from a parent account.

 

CHECK NEW MESSAGES

When you have a new message in your inbox, the Messages icon on the top menu displays a new number.

1. Navigate to your Messages area by clicking on the icon in the top menu.
2. New messages are indicated with a blue dot. Click the message you'd like to read. 
3. To reply to a message, write in the Message area, then click Send.

CHECK SENT MESSAGES

1. Navigate to your Messages area by clicking the icon in the top menu and clicking View All.
2. Click the Sent Messages tab.
3. To read a message, click a message you've sent in the past.
4. To send a message, click the +New Message button.
5. Fill out the form, and click Send to complete.

A recipient name automatically populates when you enter a teacher's name into the To field. If you're not able to send a message to certain users, talk to your teacher for further guidance.

Note: If you have linked accounts in Schoology, we recommend that you check for new messages in each of your linked accounts.

Notifications & Requests

Also on the right side of the navigation bar you have the bell icon displaying Notifications & Requests. Any time someone sends you a message, wants to connect, or does something that pertains to you or your affiliations, it will be made easily accessible in the top right corner of your screen. Everything is chronologically ordered and clickable to make managing them simple.

Below, a parent receives an invitation to a join group:

PARENT EMAIL DIGEST AND OVERDUE NOTIFICATIONS EMAIL

 

Email Settings

You may elect to receive two email digests of your child(ren)'s activity in Schoology. To manage email digest settings in your parent account:

1. Click the arrow on the top right of Schoology.

2. Select a child from the list that appears in the drop-down menu.

3. Once you're viewing the child's account, click the downfacing arrow again.

4. Select Settings.

5. From the Notifications tab, you can elect to receive one or both of two email summaries:

• To receive the Parent Email Digest, select On in your Email Summary menu.

  • You can receive emails on a Daily or Weekly basis. If you choose Daily, you may set a time at which the notification will be sent to your inbox. If you choose Weekly, you'll have an additional option to select the day of the week you'd like to receive the email.

Note: If there are no updates for the given time period, you will receive an email stating that there are no new updates.

• To receive the Overdue Submissions Email, select On in the Email Notification menu.

6. Click Save Changes to update your settings.

WHAT DO THE EMAILS LOOK LIKE?

The Parent Email Digest contains:

• The date range for which information is displayed.

• Each of your children's names at the top of the email summary.

• A summary of each course for the child, including:

  • The child's current grading period grade for each course. 

  • A summary of marked attendance (late, absent, excused).

• Overdue Submissions, including:

  • How many days the item is past due.

  • The assignment, test/quiz, or discussion title.

  • The course in which the item is due.
    
    Note: Overdue items marked as Excused or Missing are not included in Overdue Submissions.

• Recent activity, including:

  • The student's posts and updates in courses, assignments, tests/quizzes, and discussions.

  • Recent submissions for assignments and tests/quizzes.

The digest includes up to five Summary items and up to ten Recent Activity items. To view more items than appears in the list, click the More option at the bottom of each area. If you have more than one child association, scroll down to can view the Summary and Recent Activity for additional children.

You will receive one Overdue Notifications email for each time that your child fails to submit an item on time. You receive only one notification per late material regardless of how long it remains unsubmitted. 

HOW DO I MAKE SURE I RECEIVE EMAILS?

To make sure you receive emails, check that your email address is verified to receive emails from Schoology.

1. Click the arrow on the top right of Schoology.

2. Select your account from the list that appears in the dropdown.

3. Once you're in your account, click the arrow again and select Account Settings.

4. If you haven't yet verified your primary email address, you'll see a message to Resend verification email. Check the box next to the message and Save Changes.

5. Once you receive the verification email, click the link provided in the email to verify your email address.

Note: If you don't receive the email at the correct time of day, check the timezone associated with your account from your Account Settings. If you don't receive any email notifications on a daily or weekly basis after having completed these steps, you can create a ticket with the Support Team for assistance.

1. Once signed in, click your profile picture to get access to the “settings” link. 

2. Once in “settings” click the “notifications” tab.

3. On the right will be a blue box to add your mobile number.

4. Choose from the list what notifications you want sent to you by email or by text.

Regularly checking grades is an important student habit. In this video, you will learn how to view grades from a student's perspective and how to know whether an assignment is "missing"--even if it isn't marked as overdue.  For subtitles, click CC at the bottom of the video.

Link to video, https://youtu.be/yHj1SHhze1Q.

 This video illustrates the best way to contact your student's teacher using Schoology.

Link to video, https://www.youtu.be/q-fmSrswdt8.

Messages

Note: There is no Messages icon in the Child Activity view. Messages to your child are private and are not viewable from a parent account. Switch to your parent account.

CHECK NEW MESSAGES

When you have a new message in your inbox, the Messages icon on the top menu displays a new number.

1. Navigate to your Messages area by clicking on the icon in the top menu.
2. New messages are indicated with a blue dot. Click the message you'd like to read. 
3. To reply to a message, write in the Message area, then click Send.

CHECK SENT MESSAGES

1. Navigate to your Messages area by clicking the icon in the top menu and clicking View All.
2. Click the Sent Messages tab.
3. To read a message, click a message you've sent in the past.
4. To send a message, click the +New Message button.
5. Fill out the form, and click Send to complete.

A recipient name automatically populates when you enter a teacher's name into the To field. If you're not able to send a message to certain users, talk to your teacher for further guidance.

Note: If you have linked accounts in Schoology, we recommend that you check for new messages in each of your linked accounts.

First, get the Schoology app from Google Play or Apple App Store on your smartphone.

	1.  Tap into the Find your school or domain field to search for your organization.   2.  Do NOT click CONTINUE TO SCHOOLOGY, as this will log you in to Schoology.com rather than our School’s Schoology account.   3. Do NOT click Sign up for Schoology as your Schoology account has been autocreated.  See note in yellow above.
	4. Use the keyboard to enter the name of your school or organization. As you type, matching choices populate in the list. If your school uses a custom domain on the web version, you may enter the domain in this field. 5. Tap the name of your organization when it displays.
	6.  Enter your login credentials and tap LOG IN.  7. For Students: FUHSD authenticates users with Single-Sign On, the SSO login screen displays automatically.  Students will login with their Google FUHSD credentials.  Parents: Your account will open up after you press Go.

We have covered the basics, but have collected additional tutorials into our Schoology FAQ for FUHSD parents.  This document includes information about the mobile app and advanced functions you might want to learn about to customize your account for your personal preferences. 

Julia Hedstrom, Cupertino High School, julia_hedstrom@fuhsd.org